Legal
Privacy Policy
Auva RX
Last updated: July 28, 2026
This is a starting template and has not been reviewed by an attorney. Please have this reviewed by legal counsel before publishing.
1. Introduction
Auva RX ("Auva RX," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you use our website and telehealth services (the "Services").
This Privacy Policy applies to information collected through our website and related platforms. For information specifically about how we handle your Protected Health Information (PHI), please see our HIPAA Notice of Privacy Practices.
2. Information We Collect
We may collect the following categories of information:
- Contact information, such as your name, email address, phone number, and mailing address.
- Health assessment information, including information you provide about your medical history, symptoms, goals, and treatment preferences.
- Account information, if you create an account with us.
- Payment information, processed securely through our payment processor.
- Technical information, such as your IP address, browser type, device information, and how you interact with our website (via cookies and similar technologies).
3. How We Use Your Information
We use the information we collect to:
- Facilitate your health assessment and connect you with a licensed medical provider for evaluation.
- Process and fulfill prescriptions when treatment is determined to be clinically appropriate.
- Communicate with you about your care, account, and our Services.
- Improve and personalize our Services.
- Comply with legal and regulatory obligations.
- Prevent fraud and ensure the security of our Services.
4. How We Share Your Information
We may share your information with:
- Licensed medical providers who review your health assessment and determine appropriate care, supported through our provider network (LocumTele).
- Pharmacy partners, including Rush Pharmacy, for prescription fulfillment when treatment is prescribed.
- Service providers who help us operate our Services (e.g., payment processors, hosting providers).
- Legal or regulatory authorities, when required by law.
We do not sell your personal information to third parties for their own marketing purposes.
5. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
6. Your Choices and Rights
Depending on your location, you may have rights regarding your personal information, including the right to access, correct, or request deletion of your data. To exercise these rights, contact us at support@auvarx.com.
7. Children's Privacy
Our Services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from children.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will post any changes on this page and update the "Last updated" date above.
9. Contact Us
If you have questions about this Privacy Policy, please contact us at:
support@auvarx.com
Cumming, Georgia